The CRA has evolved as an organisation with passion, understanding and the will to provide results to our esteemed members and industry associates from the basis of being a voice to the auto body collision industry. We employ consultants and are associated with people suitably qualified in all aspects of collision repair and related business management skills with high integrity and willing to offer their support to ensuring the success of service provision.
Our objectives are issues the proactive body shop owner does not really have the time to concentrate on to ensure the optimisation of their business. The constant changes in the law, support in compliance with statutory requirements, relationship mentoring with government and insurers on selection criteria with regards to financial allowances on mark-up and labour rates as well as aiding consumer choice on service expectation. Further hereto our aim is to provide technical support and training on advancements in collision repair techniques and new equipment investment advice.
To date the CRA has achieved significant change with benefits and are on the road to create market awareness which in the short term will emulate consumer appreciation not previously evident in our local market. Our mission will ensure via procedural compliance that our forum will enforce a code of conduct that covers consumer protection, work force motivation and job security and ultimately peace of mind to business owners on secure, and beneficial return on investment.